At Réseau Épisode, protecting your personal information is a priority. We are committed to respecting your privacy and ensuring compliance with Quebec’s Law 25 and other applicable privacy laws. This privacy policy explains how we collect, use, share, and protect your personal information.

1. Collection of Personal Information

We collect only the information necessary to provide our services, enhance your experience, and meet our legal obligations. This information may include:

• Name, contact details (address, email, phone)
• Information related to your business (if applicable)
• Technical data (IP address, browser type, etc.) to improve our online services

This information is collected through:

• Contact forms on our website
• Direct communications (emails, calls)
• Your use of our website or services

2. Use of Personal Information

The information collected is used to:

• Respond to your requests and provide our services
• Manage our relationship with you as a client or partner
• Improve our products and services
• Comply with legal and regulatory requirements

3. Sharing of Personal Information

We only share your personal information with:

• Our partners and service providers necessary to deliver our services
• Regulatory authorities when required by law

We require our partners to protect your data in compliance with applicable privacy standards.

4. Retention of Personal Information

Your personal information is retained as long as necessary to achieve the purposes for which it was collected or to comply with legal requirements. After this period, your data will be securely deleted.

5. Security of Personal Information

We implement technical, organizational, and physical measures to protect your personal information against unauthorized access, loss, theft, or alteration.

6. Your Rights

In accordance with Law 25, you have the right to:

• Access your personal information and obtain a copy
• Rectify your personal information if it is inaccurate or incomplete
• Withdraw your consent to the use of your data
• Request the deletion of your personal information

To exercise your rights, please contact us at the address provided below.

7. Cookies and Similar Technologies

We use cookies to enhance your experience on our website. These files allow us to collect information about your browsing preferences and customize our services. You can manage your cookie preferences through your browser settings.

8. Contact

For any questions or requests regarding our privacy policy, please contact us:

Réseau Épisode

Email: info@episodenetwork.net

Phone: 514.312.1602

Address: 3245 Avenue Jean-Béraud, Laval, QC H7T 2L2

This privacy policy may be updated to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page with an updated date.

Last updated: January 3rd, 2025.

By using our website and services, you agree to the terms of this privacy policy. Thank you for trusting us to protect your personal information.